Shipping policy

Shipping Policy

Processing Time

Orders are typically processed and shipped within 1–2 business days after payment is received. Larger, fragile, or specialty items may require additional handling time to ensure safe packaging.

Shipping Methods

We primarily ship using USPS, UPS, and FedEx depending on package size, weight, and destination.

Free Shipping Offer

We offer FREE standard shipping on orders over $99 within the continental United States unless otherwise noted.

Flat Rate Shipping

Orders under $99 may be charged a flat shipping fee calculated at checkout based on item size and destination.

Packaging Standards

At Cleveland Flyer, we take pride in carefully packaging collectible and vintage items. Model trains, electronics, and fragile collectibles are securely packed using protective materials to help ensure safe delivery.

Combined Shipping

We gladly combine shipping on multiple purchases whenever possible to help reduce shipping costs.

Local Pickup

Local pickup may be available for select large collections, layouts, or oversized items. Please contact us before purchase to arrange pickup details.

Tracking Information

Tracking information will be provided once your order has shipped.

Shipping Damage

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item so we can assist with a claim or resolution.